The New Golden Rule - Tips for Business Etiquette
publication date: Nov 16, 2011
Etiquette is formally defined as a code that delineates expectations for social behavior according to norms within a group. Yet what we are seeing is a breakdown of clearly defined norms due to rapid changes in technology and society. In fact, we have more generations in the workplace at one time than ever before in part due to the economy and in part due to better health and longer life expectancies. How do you handle things when you have disparate viewpoints and habits?
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